Xplor Booking System

We’re excited to continue rolling out the Xplor booking system at Gilmore Place. This platform will continue to evolve over the coming months and years as we refine the resident experience.

Please note: the Club Attendant is NOT a help desk for booking system inquiries. We kindly ask that residents first consult the available resources to troubleshoot any issues they encounter. If you're unable to resolve your issue using those tools, you may submit a support request via the designated Google Form.

Thank you for your cooperation and for helping us keep the Club running smoothly for everyone.

Introduction

This is a great place to start if you are new to the xplor system

How To's

These are walk through tutorials to help with various functions. More will be added over time.

Xplor FAQ

The FAQ is the best resource for all the tricky problems you are experiencing.

Log a Ticket

If none of those three answered your question or you have various requests for support you can use the log a support request via the form.

TICKET RESPONSE TIME

The team will try to respond and remediate your time within 4 hours, but this may vary depending on work load and other activities occurring at the time. Please do not call, or turn up to the office within a day of submitting your ticket its not helpful. Patience is a virtue, please exercise that skill.

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